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Loom Studio

Returns & refunds

Changed your mind? You can return items within 30 days of delivery.

How to return

Contact us at with your order number and the items you want to return. We will reply with the return address.

Refunds

Once we receive the items, we refund the original payment method within five working days.

Exceptions

Items that are personalised, perishable or unsealed for hygiene reasons cannot be returned unless they arrive faulty.

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Easy returns

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